Hit the Road in Dubai: Renting from Hertz, Budget, Sixt & More
May 10, 2025
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Dubai's dazzling skyline and sprawling attractions beckon exploration, and while public transport is efficient, nothing beats the freedom of your own wheels 
[13]
[26]. Renting a car offers unparalleled flexibility, especially if you plan to venture beyond the main tourist hubs [13]. Major international players like Hertz, Budget, Sixt, Europcar, and Thrifty have a strong presence, offering familiar brands and extensive networks 
[10]
[35]
[45]. This guide dives into everything you need to know about renting from these traditional companies in Dubai – where to find them, what cars they offer, the process, costs, and essential tips for a smooth ride.
Where to Find Hertz, Budget, Sixt, Europcar & Thrifty in Dubai
Finding a rental counter for these major brands is generally straightforward, especially upon arrival. All five companies typically operate at Dubai International Airport (DXB), with desks conveniently located in the arrivals areas of Terminals 1, 2, and 3 [10]
[28]
[29][35][45]
[47]. Keep in mind that airport rentals often come with a surcharge 
[8][47]. Some, like Sixt, might use a meet-and-greet service instead of a fixed counter, so pre-booking is key 
[42]. They also cover Al Maktoum International Airport (DWC), ensuring options regardless of where you fly in [10][35]
[36]
[44][45][47]. Beyond the airports, these companies boast a wide network of city branches in business districts, popular residential areas like Dubai Marina, and even major shopping malls [10]
[18]
[22][35][45]. Thrifty, for instance, has over 50 locations across the UAE, highlighting the extensive coverage you can expect 
[37]. You might also find rental desks directly within upscale hotels for added convenience [45].
What Kind of Cars Can You Rent?
Worried about finding the right vehicle? Don't be. Traditional rental companies in Dubai offer a wide spectrum of cars to suit almost any need or budget [8][18]
[39]
[32]
[38][44][37]
[14]. You'll find everything from fuel-sipping Economy models like the Kia Picanto, perfect for city driving, to Compact options like the Nissan Sentra or Suzuki Baleno [8][18][39]. Need more space? Intermediate (Mazda 3) and Standard/Full-Size sedans (Toyota Camry, Mazda 6) offer greater comfort [8][44]. Families and groups often opt for SUVs, available in various sizes from the Nissan Kicks up to larger models like the Mitsubishi Pajero or even premium options like the Volvo XC90 [8][32][18][37][38]. For bigger crowds, Vans and Minivans like the Toyota Innova or Kia Carnival are available [8][18]. If you're looking to travel in style, Premium sedans like the Audi A6 are also part of the fleet [8][37]. You can generally expect these vehicles to be relatively new and well-maintained; Thrifty, for example, aims for vehicles under two years old, and Europcar follows standard maintenance schedules [37][14].
The Rental Process: Step-by-Step Guide
Renting a car involves a few key steps, starting with booking. You can reserve your vehicle online through the company's website or app, use global booking portals, call them directly, or even walk into a branch 
[4][8][18][42][36][44]
[25]. Booking ahead is always a good idea, especially during busy periods [25]. The crucial part? Having the right documents. For UAE residents, you'll need your UAE Driving License (held for at least a year), Emirates ID, and sometimes passport/visa copies 
[2][4][13]. Tourists need their Passport, Visit Visa/Entry Stamp, and a valid Home Country Driving License (also usually held for at least a year) 
[1][2][4]
[5][13]
[15][32]. The big question is often about the International Driving Permit (IDP). You don't typically need one if your license is from the GCC, UK, USA, Canada, Australia, most EU countries, and several others [1][4][5][13]. However, if your license is from a country not on that list, an IDP obtained before you travel is mandatory alongside your original license [1][2][4][5][13][15]
[23][32]. Some licenses (like Japanese or South Korean) might need official translation even if an IDP isn't strictly required [4]. Always verify the latest rules with the rental company [1][4]. You also need to meet the minimum age requirement, typically 21, though it might be higher for luxury cars, and a young driver surcharge could apply [1][5]
[31]
[34]. Finally, a credit card in the main driver's name is essential for payment and the security deposit block – debit cards usually aren't accepted for the deposit [1][4]
[6][8][15]
[27][34].
Understanding Your Rental Costs
Getting a handle on rental costs means looking beyond the base rate. While companies offer daily, weekly, and monthly options (with monthly usually being the most economical), the final price is influenced by seasonality, the car category you choose, when you book, and whether you pick up at the airport (expect surcharges) [18]
[41][8][10][47]. What really catches people out are the additional charges, so let's break those down. Salik tolls are unavoidable on major routes; the standard toll is AED 4, but rental firms typically charge AED 5-6 per crossing to cover admin fees 
[3]
[7]
[9]
[11]
[21][8][41][14]
[30]
[40]. Heads up: Salik pricing might become variable based on time of day in 2025 [40]. Check your mileage allowance – some deals aren't unlimited, and exceeding the cap (e.g., Europcar's 250km/day example) means paying extra per kilometer [8][14][41][18]. The standard fuel policy is 'Full-to-Full'; return it less than full, and you'll pay a premium for refueling [41][14][31]. Adding extra drivers costs a daily fee [8][41][14][28][29]. Renters under 25 might face a young driver surcharge [5]. Airport fees (like Avis's AED 50 example) and one-way fees for returning the car elsewhere add up [8][10][47]. And don't forget traffic fines – you pay the fine plus the rental company's admin fee [8][41][14]
[33]. Lastly, 5% VAT applies to all charges [8][41][14]. Optional delivery/collection fees or vehicle registration fees might also appear [8][41][37][47].
Car Rental Insurance Explained (CDW, SCDW, Excess)
Navigating car rental insurance can feel like alphabet soup, but understanding the basics is crucial. Your rental will always include basic Third-Party Liability (TPL) insurance, as required by law, covering damage you might cause to others 
[19][26]. Collision Damage Waiver (CDW) is usually included or offered; it limits your liability if the rental car gets damaged, but importantly, it comes with an excess (or deductible) 
[17][19]
[24]
[43][8][14][26]. This excess is the amount you have to pay first (often AED 1500-5000) before the insurance covers the rest, and you'll need a police report for any claim [17][19][24][43][8][14][26]. CDW typically excludes things like tires, windscreens, or damage from negligence [17][24]. Want to reduce or eliminate that excess? That's where Super CDW (SCDW) or Zero Excess cover comes in. It costs extra per day but offers more peace of mind, though you still need a police report, and exclusions still apply [14][17][19][24][26]. Other options might include Theft Protection (TP) and Personal Accident Insurance (PAI) [26][43][17][19]. The key takeaway? Read the agreement carefully to know exactly what's covered and what your potential out-of-pocket cost (the excess) is [24][26].
The Security Deposit: What You Need to Know
Ah, the security deposit – a common point of confusion. Why do they need it? It's security for the rental company against potential costs like traffic fines, Salik tolls, fuel charges if you don't return the car full, or damage repair excess [8]
[12][33][34]. How does it work? It's typically a pre-authorization or 'block' on your credit card, not an actual charge deducted from your account, though it does reduce your available credit limit [4][14][33][34]. The amount varies (AED 1500-5000+ is common), depending on the car type and company policy [6][8][14][18]. Now, the important part: getting it back. The rental company should release the block within a maximum of 30 days after you return the car (as per DET rules), assuming no outstanding charges [33]. However, it often takes longer for the funds to actually reappear as available on your card – typically 14 to 45 days – because of bank processing times and potential delays while waiting for final confirmation on traffic fines [33][12]
[16]
[20][34]. If it takes unreasonably long, follow up with the company and potentially the Dubai Department of Economy and Tourism (DET) [33].
Pros and Cons: Is Renting from These Companies Right for You?
Renting from established names like Hertz or Sixt has its upsides and downsides, depending on who you are. For tourists, the freedom to explore independently is a huge plus, especially for families or groups, and airport pickup is convenient [13][10][35]. However, navigating unfamiliar roads, dealing with parking, understanding tolls/fines, needing an IDP (for some), and the overall cost can be drawbacks [34][7][11][33][1][4][13][23]. New expats find rentals useful as a temporary transport solution while settling in, allowing them to try different cars [13]. But it gets costly long-term, requires sorting out local licenses eventually, and the deposit hold can be inconvenient when funds are tight [13][2][4][25][34]. Residents might rent for specific needs – like when their car's in the shop, for moving house, or when visitors arrive – avoiding ownership costs [13]. Yet, it's less cost-effective than owning for regular use and involves the hassle of booking each time. Business professionals appreciate the flexibility and professional image [22]. But parking in business areas and driving time versus productivity can be negatives, alongside the cost compared to alternatives. Families benefit from the space offered by SUVs or vans and the availability of child seats [32][37][45]. Parking larger vehicles and the cost of extras like seats are potential downsides [37].
Reputation & What to Expect
What's the general vibe when renting from these big names? You can usually expect relatively new, well-maintained vehicles – Thrifty highlights its young fleet, and Europcar details its maintenance standards [37][14]. Access to 24/7 roadside assistance is also standard [37]. However, potential pain points often revolve around billing transparency, especially with those additional fees popping up later [8][41][14][33]. Pickup queues at busy airport locations can sometimes cause delays, and the security deposit refund timeline is a frequent source of frustration for renters [28]
[46][12][20][33]. Clear communication and keeping all your documentation are vital to avoid misunderstandings [31].
Top Tips for a Smooth Rental Experience in Dubai
Want to make your Dubai car rental hassle-free? Here are some top tips:
•
Book ahead, especially during peak times, and compare total costs [25].
•
Inspect the car thoroughly inside and out before leaving the lot – take photos/videos of any existing damage [31].
•
Brush up on basic UAE driving rules: drive right, obey speed limits, zero alcohol tolerance, seatbelts for everyone, no handheld phone use [31].
•
Allow plenty of time for returning the car and get the condition signed off by an agent [31].
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