Dubai Drives: Renting from Hertz, Budget & More in 2025
May 10, 2025
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Dubai is a dazzling city, a hub for global travellers and businesses, and while its public transport is top-notch, nothing quite beats the freedom of having your own wheels
[13]
[26]. Renting a car unlocks the city and its surroundings, letting you explore beyond the usual routes[13]. You've likely heard of the big names – Hertz, Budget, Sixt, Europcar, Thrifty – these traditional international rental companies have a major presence here, offering familiar brands and processes
[10]
[35]
[45]. This guide dives into what you can expect when renting from these established players in Dubai for 2025, covering the types of cars available, typical standards, and the essential info you need to make a smart choice, whether you're a tourist, a new resident, or just need a temporary ride[13]. Let's get you ready to hit the road confidently.
Decoding the Fleet: What Cars Can You Rent?
Wide Range of Categories
You'll typically find vehicles grouped into categories like these:
•
Intermediate/Midsize: Sedans that provide more room for passengers and luggage, suitable for small families or business trips. Examples are the Chevrolet Cruze or Mazda 3
[8].
Specific Models Mentioned
While the exact cars available change constantly due to fleet updates and demand, some specific examples mentioned in research include Europcar offering models like the Kia Picanto, Mazda 6, and Audi A6[8]. Thrifty's fleet might include the Kia Picanto, Nissan Sentra, Suzuki Jimny (a cool crossover!), and the premium Volvo XC90
[18]
[38]. Remember, availability is key, so what you see online might differ slightly when you pick up the car[8][18].
Expected Vehicle Age and Condition
Generally, you can expect relatively new cars from these major international brands. They tend to refresh their fleets regularly
[37]. Thrifty, for instance, states that most of its vehicles are less than two years old[37]. Standard practice includes regular maintenance based on mileage and manufacturer recommendations, as noted by Europcar
[14]. So, you should receive a clean, well-maintained vehicle ready for the road, but always give it a quick check yourself before driving off[14][37].
Key Players & Where to Find Them
You won't have trouble finding the main traditional rental companies like Hertz, Budget, Sixt, Europcar, and Thrifty in Dubai[10][35][45]. They have counters conveniently located right inside the arrivals halls at Dubai International Airport (DXB) Terminals 1, 2, and 3, making fly-drive trips easy[10]
[28]
[29][35][45]
[47]. They also operate at Al Maktoum International Airport (DWC)[10][35]
[36]
[44][45]. Beyond the airports, you'll find numerous city branches on major roads like Sheikh Zayed Road, in areas like Dubai Marina, and even in shopping malls[10][18]
[22][35][45]. Keep in mind that renting directly from the airport might come with a small surcharge[8][47].
Navigating the Rental Process
Booking Your Vehicle
You have several ways to book: directly through the company's website (like Hertz UAE or Europcar Dubai), via their mobile apps, using comparison portals (like Rentcars.com), calling their reservation lines, or even walking up to a counter
[4][8][18]
[42][36][44]. Honestly, booking ahead is usually the best bet, especially during busy tourist seasons or if you need a specific car type like an SUV or minivan
[25].
Essential Documentation
•
International Driving Permit (IDP): Here's the key thing for tourists – whether you need an IDP depends on where your license was issued
[1][4]
[5]
[6][13]. Drivers from GCC countries, the UK, USA, Canada, Australia, most EU countries, China, and many others generally don't need an IDP and can use their home license[1][4][5][6][13]. However, if your license is from a country not on the UAE's recognized list, you MUST have a valid IDP obtained before you travel, alongside your original license[1]
[2][4][5][6][13]
[23]
[32]. Always double-check the latest requirements with the rental company or official sources before your trip[1][4].
Understanding Insurance Options
•
Collision Damage Waiver (CDW): This limits how much you have to pay if the rental car itself gets damaged in an accident
[17]
[19]
[24]
[43]. However, there's an "excess" or deductible (often AED 1,500-5,000) which is the amount you pay first[8][14][17][19][26]. You usually need a police report for CDW to apply[14][17][24]. It doesn't cover everything, like tires or damage from negligence[17][24].
The Security Deposit Explained
Get ready for the security deposit – it's standard practice[6]
[15]
[33]. It's not a charge, but a temporary block on your credit card (usually AED 1,500-5,000+, higher for luxury cars) to cover potential extras like Salik tolls, fuel, fines, or damage excess[4][6][8]
[12][14][18][33]
[34]. The rental company must release this block within 30 days of you returning the car, assuming no outstanding charges[33]. However, and this is important, it can take your bank much longer (14-45 days sometimes!) to actually process that release and make the funds available again[12]
[16]
[20][34]. Delays often happen if traffic fines pop up later[12][20].
Decoding the Costs: What You'll Actually Pay
Base Rental Rates
Factors Influencing Price
Several things affect that base rate. Prices swing quite a bit depending on the season – expect higher rates during peak tourist times (winter, holidays) compared to the summer off-season[36][44]. The type of car you choose makes a big difference, from budget-friendly economy models to pricier SUVs and luxury vehicles[36][44]. Booking way in advance might snag you a better deal, and sometimes paying upfront online is slightly cheaper than paying at the counter[8][10][47]. Also, picking up your car right at the airport often comes with an extra surcharge compared to city locations[8][10][47].
Watch Out! Common Additional Charges
Here’s where the costs can add up if you're not careful:
•
Salik Tolls: Dubai uses an electronic toll system called Salik on major roads
[3]
[7]
[9]
[11]
[21]. Your rental car has a tag, and every time you pass under a gate, a toll is charged[7][9][11]. The base toll is AED 4, but rental companies add an admin fee, so expect to pay AED 5-6 per crossing[7][8][9][14]
[30]
[41]. These charges are added to your final bill[7][8][30]. Heads up: from January 2025, Salik charges will vary by time of day, costing AED 6 during peak hours
[40].
•
Young Driver Surcharge: If you're under 25 (sometimes 23), you might face an extra daily charge, even if you meet the minimum age of 21[5].
•
Is Renting from a Traditional Company Right for You?
Choosing a major international rental company like Hertz or Europcar has its pros and cons, depending on who you are and what you need in Dubai[13].
•
Tourists: The freedom to explore beyond the metro map is fantastic, especially for families[13]. Airport pickup is super convenient[10][35]. However, navigating busy roads, finding parking, and understanding tolls/fines can be stressful and add costs[7][11][33][34]. Plus, you might need that IDP[1][4][13][23].
•
New Expats: Renting offers immediate transport while you get settled, letting you explore areas before committing to buying a car[13]. But it gets pricey fast if used long-term, and you'll eventually need a UAE license[2][4][13][25]. That security deposit hold can also tie up cash you need early on[34].
Reputation & What to Expect
When you rent from big names like Thrifty or Sixt, you generally expect newer cars and standard maintenance procedures[14][37]. Thrifty, for example, highlights that most of its fleet is under two years old[37]. These companies usually have established customer service channels and 24/7 roadside assistance, which is reassuring[37]. However, experiences can vary. Some common pain points mentioned in reviews or terms include potential confusion over extra charges (like Salik admin fees or damage costs), delays in getting the security deposit back, and occasional service inconsistencies at busy counters[8][12][20][28][33][41][42]
[46]. While brand recognition offers some comfort, it's still wise to be diligent about checking the contract and the car
[31][37].
Top Tips for a Smooth Rental Experience
Renting a car from traditional players like Hertz, Budget, or Europcar in Dubai can be straightforward if you follow a few key steps. Here’s how to make it hassle-free:
•
Book early, especially for peak times, and compare final prices online[25].
•
Confirm the fuel level (should be full) and the return policy (likely Full-to-Full)[14]. Know where to find a gas station near the return location.
•
If the car breaks down, call the rental company's roadside assistance number[37].
•
Allow plenty of time when returning the car. Get the agent to check it and sign off that there's no new damage[31]. Keep all your paperwork.
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